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Support

We answer every message, typically within 1–2 business days.

Product support

Bugs, billing and subscription questions, sync issues, feature requests, or anything about using the app. Include your device/platform and what you expected to happen.

support@doseplot.com

Privacy

Questions about your data, plus access and deletion requests under applicable privacy laws. See the Privacy Policy for what we store and how it is encrypted.

privacy@doseplot.com

Legal

Legal notices and questions about the Terms of Service.

legal@doseplot.com

Delete your account and data

You can delete your account and all synced data directly in the app: open Settings → Account → Delete account. Deletion is immediate and permanent, and removes your synced documents, encrypted photo backups, and account records. If you cannot access the app, email privacy@doseplot.com from your account email and we will process the deletion for you.

Check the FAQ first

Common questions about tracking, privacy and encryption, supported compounds, pricing, and platforms are answered there.

Read the FAQ